Projects

A selection of projects that show how we turn challenges into new ways to create value for people and the business. Explore them by industry or service.

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AI Acceleration & Adoption

4

CRM & Loyalty

112

CX & Strategy

100

Data & Intelligence

61

Experience Design

157

Technology & Transformation

77
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AI Acceleration & Adoption CRM & Loyalty CX & Strategy Data & Intelligence Experience Design Technology & Transformation
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4 Selected cases

TELEFÓNICA EMPRESAS

Publishing campaigns to position the company as a strategic partner

We worked to position Telefónica Empresas as a strategic partner for Spanish companies in their digital transformation. To this end, we designed and developed editorial landing pages that showcased all of the company’s solutions and services, organized by both industry verticals and cross-functional solutions. We handled content conceptualization and architecture, SEO copywriting, UX/UI design, and WordPress development to ensure comprehensive management by the client, complemented by technical maintenance and user manuals.

Data & Intelligence Experience Design Technology & Transformation
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TELEFONICA

Content Strategy to Support Sales on a Global B2B Business Platform for a Telecommunications Company

We implemented a content strategy to redesign Telefónica’s global B2B website, transforming it into a content-driven sales tool. We developed a research plan to foster a culture of Content-Driven Design, ensuring that the TGS website is used as a product catalog with personalized messaging, thereby giving it a more prominent role within the organization.

CRM & Loyalty CX & Strategy Experience Design
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TELEFONICA

Redefining the Role of the Digital Channel for a Global Telecommunications Company in the B2B Sector

We conducted an in-depth analysis of the internal and external needs of a global company in the telecommunications sector, mapping the customer journey and redefining the end-to-end digital experience and platform. We defined a strategy, created a design system, built a technology platform, and redefined marketing content, integrating Pardot for lead scoring and management.

CRM & Loyalty Experience Design Technology & Transformation
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LOWI

Generating Hypotheses for Improving E-commerce Performance Using a CRO Strategy

Based on qualitative interviews with customers and behavioral analytics, we developed a backlog of hypotheses for improving KPIs aimed at increasing CLTV.

CRM & Loyalty CX & Strategy Data & Intelligence Experience Design
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