Projects

A selection of projects that show how we turn challenges into new ways to create value for people and the business. Explore them by industry or service.

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AI Acceleration & Adoption

4

CRM & Loyalty

112

CX & Strategy

100

Data & Intelligence

61

Experience Design

157

Technology & Transformation

77
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OPELLA - ALLEVIA

Allevia Pollen Passport: We transform data into experiences that anticipate people’s needs

We created Allevia Pollen Passport, a platform that helps users anticipate allergy risks in more than 70,000 cities across more than 150 countries. The tool converts more than 60 pollen and air quality parameters into personalized botanical visualizations based on the destination and travel dates. The experience includes TripAdvisor recommendations and dynamic discounts tailored to the predicted risk level.

CX & Strategy Data & Intelligence Experience Design Technology & Transformation

NOVARTIS

Strategic Segmentation of Neurologists

We adapted the global segmentation of neurologists to the Spanish context to prepare for the launch of Kesimpta. We combined data, AI, Python, and advisory boards to identify clusters, motivations, barriers, business potential, digital behavior, and engagement preferences. We transformed these insights into relationship maps and activation guidelines that defined messages, channels, formats, and interactions before, during, and after the consultation.

CRM & Loyalty CX & Strategy Data & Intelligence

OPELLA - DULCOLAX

A new, accessible, and intuitive web experience

We designed a more accessible, intuitive, and consumer-focused web experience for Dulcolax, featuring seamless navigation, quick access to information about products and ingredients, and a premium look and feel. We incorporated AI-powered SEO content based on real search queries to enhance transparency and trust. The toolkit included UX, UI components, a color palette, typography, iconography, and the design of the ecosystem’s main pages.

Data & Intelligence Experience Design

SANOFI

Operation and Evolution of Salesforce Marketing Cloud

As Sanofi Spain’s Salesforce partner, we operate and evolve Salesforce Marketing Cloud to expand its use in engaging with healthcare professionals. We optimize customer journeys and data flows, manage and deploy campaigns, analyze their performance, and handle platform maintenance. We also implement new features, conduct testing, and train teams to apply best practices across multiple therapeutic areas.

CRM & Loyalty Data & Intelligence Technology & Transformation

PHARMAMAR

A new, accessible, and modern digital experience

PharmaMar needed to support its rebranding with a more modern, accessible, and mobile-friendly website capable of meeting the needs of investors, patients, and healthcare professionals. Based on interviews with stakeholders and user analysis, we redefined the content architecture and visual identity, and developed the website using WordPress for deployment in five countries, while also handling its ongoing technical maintenance.

Experience Design Technology & Transformation

PFIZER

Redesign of the Digital Pro platform to increase its appeal among medical professionals

We improved the usage and retention rates of the Pfizer Pro online platform—which specializes in vaccines, gene therapies, and other medical conditions—by enhancing its architecture and content. We conducted an audit of the platform, identified the limitations of the CMS, and designed a new navigation system based on interviews with doctors, creating a content strategy that boosts organic visibility.

CX & Strategy Experience Design Technology & Transformation

GILEAD

Conceptualization of a digital platform for medical professionals based on a new standard for content consumption

We designed an on-demand content platform for a global pharmaceutical company and defined an implementation roadmap. The result is a platform that reinvents the relationship with healthcare professionals through a personalized experience based on the development of new content formats.

CRM & Loyalty Experience Design

GILEAD

Organization, structuring, and management of professional content on a new global digital platform for the pharmaceutical industry

The manual process involves creating templates, entering copy and documents, and migrating the information to the CMS, ensuring that each page conforms to the digital product's designed modules.

Experience Design