Projects
AI Acceleration & Adoption 
134 Selected cases
SULION
E-commerce Design
We supported the Sulion team in designing an e-commerce platform for ventilation and lighting products to launch their DTC (Direct-to-Consumer) model in select markets.
Design Experience
SIMON
Redesign of the Members-Only Area for Installers
Based on a research process designed to identify pain points on the current website, we defined a user experience that meets users' needs and expectations, validated the proposed solution, and worked with the technology team to ensure its feasibility.
CX & Strategy
Design Experience
SIMON
Creating an app for installers
Definition and design of a mobile app to improve the experience of SIMON product installers. The project focused on gaining a deeper understanding of the needs, preferences, and limitations of this segment, with the goal of strengthening SIMON’s market position and expanding its digital ecosystem.
Design Experience
SIMON
Redesign of the private area for distributors
In collaboration with the SIMON team, we defined the company’s private area for professional clients, focusing on viable solutions for distributors’ real needs. The process involved aligning various internal business units and designing a digital product whose user experience was validated in an agile and iterative manner by real users.
Design Experience
SIMON
Redesign of the Digital Ecosystem Roadmap
In collaboration with the SIMON team, and with the goal of aligning its digital ecosystem with the company’s strategy, we conducted an operational audit and a competitive analysis to define a strategic, viable, and practical roadmap that will guide the evolution and growth of SIMON’s digital assets in the short, medium, and long term.
CRM & Loyalty
CX & Strategy
Technology & Transformation
SEAT
Maintenance of a global, multi-market digital platform for a leading automotive company
We help manage the global digital ecosystem in Adobe Experience Manager (AEM). Continuous evolution of the platform, streamlining templates and components, creating functional specifications and configurators, and providing training to countries. Responsibilities included content audits, wireframe creation, rollouts, and A/B testing to improve the platform.
CRM & Loyalty
CX & Strategy
Design Experience
SEAT
Mapping the Vehicle Purchase Process
As part of the C14/Omnicom digital experience team, we developed a service blueprint to map the vehicle purchasing experience, from the initial idea through to the purchase. The project identified pain points and opportunities, establishing a vision for digital CX and mapping customer journeys while balancing business principles with the omnichannel customer experience.
CRM & Loyalty
CX & Strategy
Design Experience
Technology & Transformation
SEAT
Designing Futures for an Automotive Company’s Digital Ecosystem
The foundational project uses user-centered design methodologies to develop a vision for the digital customer experience, map customer journeys, and identify opportunities, paving the way for connected vehicles and the company's future mobility strategy.
CRM & Loyalty
CX & Strategy
Technology & Transformation
SEAT
Design of the first e-commerce platform in a market without retail outlets for an automaker
SEAT relaunched its brand in Norway with a streamlined end-to-end e-commerce experience. The project, led by a multidisciplinary team that included the client, encompassed strategy, CX definition, product development, user research and testing, design, and implementation.
CRM & Loyalty
CX & Strategy
Design Experience
Technology & Transformation
SANTANDER
Redesign of the Santander X Digital Experience
We redesigned the SantanderX digital experience, aligning it with the new strategic direction and the user needs identified through research.
CX & Strategy
Design Experience
SEAT
Innovation Roadmap for the Future of Mobility at an Automotive Company
Through comprehensive user research, a mobility solution was developed to address short-term needs, and a scalable digital design strategy was defined. The project included a hypothesis for a future mobility platform and a case study website featuring research findings and customer journeys.
CRM & Loyalty
CX & Strategy
SANTANDER
Value Proposition, Positioning, and Building a New Digital Experience
We collaborated with the Bank's team on the conceptualization and launch of Universia's new value proposition, translating its new focus on employability into an evolution of its branding and a new digital platform with new features.
CX & Strategy
Design Experience
SANTANDER
The Evolution of the New Brand Identity Design
Together with the Bank, we collaborated on developing its value proposition and key benefits, as well as its new brand identity: brand evolution, visual identity, communication guidelines, verbal identity, digital design system, global communication manuals and toolkits, and channel strategy.
CX & Strategy
Design Experience
SANTANDER
Comprehensive redesign of the Santander Open Academy platform to deliver a personalized experience
We collaborated on the redesign of Santander Scholarships at Santander Open Academy based on its new value proposition—from the structure of the offering to the architecture of the user experience—focusing on the users’ actual needs. Through research, interviews, and stakeholder workshops, we developed a strategy that ensures a personalized and efficient experience.
CRM & Loyalty
CX & Strategy
Design Experience
SANTANDER
Customizing the User Onboarding Process
We increased one of the product's key KPIs—the job posting sign-up rate—by minimizing the amount of information requested from users on the onboarding form before they sign up for a job posting.
CRM & Loyalty
CX & Strategy
Data & Intelligence
Design Experience
QDIYYA
Website Redesign
We redesigned the website to focus on an experience tailored to potential visitors to the amusement and leisure park. The process included analyzing the current digital product, developing a new site map, and creating prototypes and designs.
Design Experience